Netflix is not letting people sign up for its service via its app for iPhone and iPad. The Netflix iOS app also isn’t allowing people to log in with accounts where the subscription has lapsed and no credit or debit cards are linked to the Netflix account, Gadgets 360 has discovered. This means there is currently no way for users of iOS devices to pay for Netflix via the payment method saved on their Apple ID unless they signed up to do so in the past.
We tried to sign up for a new Netflix account on five different iPhone and iPad units but were faced with a login screen, with the sign-up option absent. As you can see below, the only other available choices are a forgot password option and the help section, which contains links to some frequently asked questions and the option to reach out to Netflix customer service.
We also attempted to log in with a current Netflix account that doesn’t have an ongoing subscription and price info saved and had been asked to complete signal-up outdoor the iOS app. Netflix asks for a credit score or debit card when you sign up at the internet site, which might then exclude you from getting onto iTunes billing. That changed into showed by means of logging into a present Netflix account with an ongoing subscription and looking to alternate our price information, with the iOS app throwing us off to the internet site in Safari.
We reached out to a Netflix customer service representative who assured us that iTunes billing is available in India but become not able to discern out why the sign-up alternative become unavailable and why the app wouldn’t let us login with an existing Netflix account that doesn’t have an ongoing subscription and fee info saved.
Gadgets 360 has reached out to Netflix for comment on why the sign-up option isn’t always to be had in the Netflix iOS app, why present Netflix users who do not have an active subscription and charge data cannot log in thru the iOS app, and whether or not iTunes billing is on its manner out. We will update this tale once we listen again.
Back in May, Netflix eliminated Google Play billing guide for new and returning customers, with handiest those who have been already on it able to hold the use of it. It’s possible that Netflix is taking a similar step with iOS as properly, given each Apple and Google fee developers 30 percentage for the primary year of a subscription, and 15 percent after that.
Netflix was deciding on to take in that sales hit, however, it’s possible it has now modified its thoughts, simply as Spotify did. Of direction, builders can select to offset the subscription value to customers: Spotify used to accomplish that earlier than it stopped iTunes billing, and Saavn still expenses a top rate to those signing up via its iOS app. The 30 percent cut is likewise why Amazon-owned Comixology doesn’t allow you to shop for comics or its unlimited subscription from inside the app.
Originally posted 2018-08-17 18:09:59.